Understanding UPS Delivery

We send beacons using UPS for our courier service. When we book a shipment, you will receive a notification email from UPS. However, it’s important to note that this email does not confirm the package has been collected.

The actual pickup of your shipment depends on whether UPS has already completed our collection for the day. If they have, the pickup will take place on the next working day (Monday to Friday). Unfortunately, the pickup time is not fixed and can vary, so we are unable to provide a specific cut of time for next day delivery. To increase the likelihood of same-day dispatch, it’s best to place your order as early in the day as possible.

Additionally, if the initial email from UPS includes a delivery date, we recommend ignoring it. This date is frequently inaccurate and should not be relied upon as a guarantee of when your package will arrive.

For most shipments within the UK, excluding those destined for very remote areas, UPS typically delivers the day after pickup.