How to Start Industry 4.0 and Digital Transformation

There’s lots said about the advantages of Industry 4.0 or Digital Transformation and the associated new technologies but it’s a lot harder to apply this to the context of a business that has legacy equipment and no real way of knowing where to start.

Our previous article on productivity explained how, historically, digital transformation has been only been implemented in the top 5% ‘frontier’ companies. These have tended to be very large companies with large R&D budgets that have enabled customised digital solutions. More recently, the availability of less expensive sensors and software components have extended opportunities to the SME companies. These companies are already realising gains in profitability, customer experience and operational efficiency. Unlike previous technologies, such as CRM, the newer technologies such as IoT and AI are more transformative. Companies that don’t update their processes risk being outranked by their competition with a greater possibility of going out of business. But where do you start?

The place to start is not technology but instead something you and your colleagues fortunately have lots of experience of : Your company. Take an honest look at your processes and work out the key problems that, if solved, would achieve the greatest gains. You might have ignored problems or inefficiencies for years or decades because they were thought to be insolvable. Technology might now be able to solve some of these problems. So what kind of problems? Think in terms of bottlenecks, costly workrounds, human effort-limited tasks, stoppages, downtimes, process delays, under-used equipment and even under-used people. Can you measure these things and react? Can you predict they are about to happen? This is where sensing comes in.

The next stage is connectivity. You will almost certainly need to upgrade or expand your WiFi and/or Ethernet network. It can be impractical to put sensors on everything and everyone and connect everything by WiFi/Ethernet. Instead, consider Bluetooth LE and sensor beacons to provide a low cost, low power solution for the last 50 to 100m. Bluetooth mesh can provide site-wide connectivity.

Initially implement a few key improvements that offer good payback for the effort (ROI). The improvements in efficiency, productivity, reduced costs and even customer experience should be enough to convince stakeholders to expand and better plan the digital transformation. This involves replacement of inefficient equipment and inefficient processes using, for example, robotics and 3D printing. It also involves analysing higher order information combined from multiple sources and using more advanced techniques such as AI machine learning to recognise and detect patterns to detect, classify and predict. This solves problem complexity beyond that able to be solved by the human mind or algorithmic program created by a programmer.

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Bluetooth LE Supported on Zerynth

There’s a growing number of operating systems for microcontrollers on single board computers, most of which can scan for Bluetooth LE devices such as beacons and connect to them via GATT for setup and extraction of data. Zerynth is now one such OS that you can program using Python.
Zerynth r2.2.0 update allows use of Bluetooth LE.

There’s a new article on Design Bluetooth BLE Applications in Python on ESP32 using Zerynth. The official documentation provides lots of examples.

Bluetooth Beacons in the Rijksmuseum

There’s an interesting post by Eirik Midttun on the the Nordic blog on Bluetooth Beacons in the Rijksmuseum.

BeaconZone’s very first solutions were apps for museums so we know a lot about the possible problems. Eirik comments that the app could be improved as it took a while to detect it was in a new room. He questions whether the beacon advertising was too long. If he was running on iOS, he could be correct. View our article on Choosing an Advertising Interval. If he was on Android it’s more likely that the Bluetooth scanning period and/or time between scans was too long.

Museum apps also tend to suffer from connectivity problems. If the connection was cellular rather than WiFi it might have been taking time to fetch the information associated with the beacon. It’s recommended to have some kind of caching content strategy for museum and visitor space apps where the best user experience is if the app can work offline.

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DoubleDutch Event Management Platform Uses iBeacons

Today, we learnt that the DoubleDutch event management platform supports iBeacons.

We are discovering more and more apps and platforms are adding support for beacons. Beacons are moving from being the main, usually uncompelling, focus for an app or service to being an adjunct to provide for, much more useful, location specific functionality.

DoubleDutch allows location and time based messages can be set up for events. This works with all iBeacons.

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Edge Computing on the Rise

Strategy Analytics have a new press release on Edge Computing on the Rise in IoT Deployments. Edge computing is where data is processed close to where it originates for better network use, reduced traffic/storage and faster detection/notification times. Strategy Analytics end user research shows that 44% of companies are currently using edge computing, in some form, in their deployments.

Read about SensorCognition™, our Edge gateway with machine learning.

Information Display and Alerting System Based on iBeacon

There’s new research on a An Intelligent Low-Power Displaying System with Integrated Emergency Alerting Capability. The authors have implemented a wireless ePaper system showing static and dynamic information together with indoor locating based on Bluetooth beacons .


Unfortunately, the locating system is based on an empty room and the technique would be liable to fluctuations in the physical environment.

Read about Using Beacons, iBeacons for Real-time Locating Systems (RTLS)

New INGICS Beacons in Stock

We have two new beacons in stock in the INGICS range:

The iGS04 is a new keyring/keyfob style beacon only 6mm thin. It advertises continuously and the button is used to change a value in the advertising data.

The iGS01 is similar to our other iGS beacons except it has no sensors other than the being able to detect the button press.

These Bluetooth beacons are not iBeacon nor Eddystone beacons. The advertising data is instead wholly used for sensor data. You will need an (your own) app or gateway to scan and obtain the advertising data.

Using Beacons in Car Dealerships and Showrooms

Customers are increasingly expecting very high levels of customer service at car dealerships. This is very difficult to achieve due to the high levels of manpower needed, especially at the start and end of the day, as service staff search for customers’ cars.

On the sales side, some customers end up waiting to be seen (or leave) while others, usually millennials, expect better self-help information to better inform their choice.

There are untapped opportunities to make dealerships much more efficient and improve the customer experience through the use of technology.

Attaching beacons to cars and using apps and Bluetooth gateways solves some of the problems found in dealerships:

Finding cars – A significant amount of time can be wasted manually finding specific cars be they for sale or in for servicing. Sometimes a car might be at one of a few sites or even at a storage site. It might be in use and not be on a site. Cars sometimes block in other cars requiring extra keys to extract. Beacons attached to cars can locate them and adjacent cars in real time.

Providing Sales Information – Beacons attached to cars for sale can be used with apps to provide information and capture leads when the salesperson is busy or the dealership is closed. They provide a way for customers to continue the buying process when they have left the site and extend the showroom to their homes and workplaces. There are also opportunities to extend marketing to customers’ friends and family through social sharing.

Providing Servicing Information – Dealerships get very busy at the start and end of the day when customers drop off and pick up their vehicles. Apps and Bluetooth gateways and web sites can be used to provide automated information, based on location, as to the progress of servicing thus relieving staff of answering phone calls.

Once you have a beacon network in place collecting data you can perform more advanced analysis such as identifying cars for sale that haven’t moved for a long time, popular cars and unpopular cars. You can gather information on service time, throughput and productivity.

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